95bet Privacy Policy — Your data is safe with us

95bet User privacy is our highest priority. We believe that every player's personal data belongs to them, and safeguarding that data is our ethical responsibility. This Privacy Policy clearly explains what information we collect, why we collect it, and how it is used.

95bet complies with international data protection laws and the principles of the General Data Protection Regulation (GDPR). By using our platform, you agree to the terms outlined in this policy. If you have any objections, please contact us before using our services.

This policy applies whenever you browse our website, create an account, play games, make transactions, or contact our customer support team — on any device or platform.

95bet Collects your information in a number of ways. Below is a detailed breakdown of what types of information are collected and when:

We only collect information that is necessary to provide our services. No excessive or irrelevant personal data is collected.

Information You Provide 95bet For the following purposes. Each purpose is clearly defined and your data is never used beyond these limits:

• For account creation and management — verifying login using your name, email, and password
• To complete identity verification (KYC) — to comply with legal obligations
• To process financial transactions — ensuring the security of deposits and withdrawals
• To prevent fraud and money laundering — detecting unusual transactions
• To provide customer support — responding to your complaints and inquiries
• To improve the platform — by analyzing user experience
• To send relevant promotional offers — but only with your consent
• To ensure responsible gaming — identifying problematic gaming patterns

95bet Your personal data is never sold or rented to third parties. However, there are limited circumstances where sharing may be necessary:

• Payment Processor: Payment gateways including bKash, Nagad, and Rocket — used solely for processing transactions
• Legal Authorities: To assist with investigations in accordance with court orders or government directives
• Security Authority: To fraud prevention and anti-money laundering authorities
• Technology Partners: Technology companies that support platform operations — under strict confidentiality agreements
• Licensing Authority: To the regulatory authority for maintaining the gaming license

Before sharing any information with third parties, strict data protection agreements are put in place. They are equally bound to uphold our privacy standards.

95bet uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled
• Functional Cookies: To remember your preferences such as language and theme settings
• Analytical Cookies: To analyze website usage — these do not reveal your identity
• Marketing Cookies: To show relevant advertisements — which you can opt out of at any time

You can manage or delete cookies at any time through your browser settings. Note that disabling certain cookies may affect the functionality of some features on the website.

95bet Industry-leading security technologies are used to keep your data safe. Our security framework provides protection across multiple layers:

• 256-bit SSL/TLS Encryption: All data transmitted between you and our servers is encrypted
• AES-256 Data Encryption: All stored sensitive data is kept encrypted
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account
• Regular Security Audits: Regular security audits conducted by third-party experts
• Firewall & DDoS Protection: To protect our servers against cyberattacks
• Access Controls: Only authorized personnel can access sensitive information

Your data is not stored indefinitely. 95bet Specific retention periods have been defined for each type of data:

• Account Information: For the duration of the active account + 5 years after account closure
• Transaction Records: Up to 7 years as required by legal obligations
• KYC Documents: 5–10 years in accordance with applicable regulatory requirements
• Customer Support Contact: 3 years after resolution
• Marketing Preferences: Deleted as soon as consent is withdrawn
• Cookie Data: 30 days to 2 years, depending on the type

Once the retention period expires, data is securely deleted or anonymized. The deletion process follows international data erasure standards.

You have a number of important rights over your personal data. 95bet These rights are respected and fulfilled as promptly as possible:

95bet We do not collect information from or provide services to anyone under the age of 18. Our platform is intended exclusively for adults.

• Mandatory age verification is required at the time of registration
• Additional age verification documents may be requested in cases of suspicion
• Any account found to belong to a minor is closed immediately
• Any data collected from a minor is deleted without delay

If you believe your child is using our platform, please notify our support team right away.

95bet This Privacy Policy may be updated from time to time. Changes may be driven by legal requirements, the introduction of new services, or security improvements.

• Advance notice will be sent to your registered email for any significant changes
• The date of any change will always be shown at the top of the page as "Last Updated"
• Continued use of the service after any changes constitutes acceptance of the updated policy
• Previous versions of the policy are available upon request

For significant changes, we will give you at least 14 days' notice so you can make an informed decision.

For any privacy-related questions, complaints, or requests, please contact our dedicated Data Protection Team:

• Email: [email protected]
• Response Time: Usually within 24–48 hours on business days
• Live Chat: Available on the website 24/7

We aim to respond to your request within 30 days of receipt. For complex cases, an additional 60 days may be needed — but you will be notified in advance.